Assertiveness Training for Managers

Here’s your opportunity to learn how your behavior style impacts your overall performance as a manager. Step-by-step, you’ll go from identifying your current style to applying a more effective approach. You’ll examine the entire dynamic process using behavior modeling.

How You Will Benefit

• Improve communication by using assertive-responsive skills
• Acquire a more polished and powerful communication style and let your leadership ability emerge
• Tap other people’s resources to get the job done
• Empower yourself and your staff
• Exercise greater influence on others

Who Should Attend

Experienced managers and seasoned professionals with four or more years of experience who want to build their strengths, resolve conflicts smoothly and exercise greater influence on others.

What You Will Cover

• How your perceptions determine your reactions
• Operating consciously vs. unconsciously
• Guidelines for achieving your objectives through assertive-responsive behavior
• Developing your own self-improvement plan
• Using assertive-responsive techniques to identify what you want—and then go after it